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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  4. Scroll down and click on JavaScript.
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  7. Refresh the page.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Guest Experience Expert (Concierge/Front Desk/Call Centre)

$ 2,300 - $ 2,500 / month
Checking job availability...
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Summary:

A Guest Experience Expert works across departments and deliver a wide range of services that guide guests throughout their stay. This is a job rotation role, incumbent to be rotated among 4 sectors (Concierge, Front Desk, Call Centre, Lounge).

Responsibilities (includes but not limited to):

  • Concierge: Main duties include overseeing doorman and bellman operations. Provide guests with local attractions and hotel information, assist in transportation.
  • Front Desk: Main duties include handling guests’ check in and check out process. Cash/bank handling. Enrolment of rewards programme. Assist in guests' requests.
  • Call Centre: Main duties include answering of calls from public, handling general enquires, transferring of calls and handling wake-up calls.
  • Lounge: Serving of F&B to VIP guests in lounge. Applicant must be comfortable touching and handling alcohol.

Requirements:

  • Local NITEC or Higher NITEC (Candidates without required qualifications may still apply)
  • Prior experience in hospitality, customer service, or call center roles preferred but not compulsory
  • Fresh graduates and no experience welcome to apply, training will be provided!

Other information:

  • Working hours: 5 days work week, rotating shift including overnight
  • Location: Central region
  • Entitled to AWS, Performance bonus, yearly salary review and increment

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2,300.00 - $2,500.00 per month

Schedule:

  • Day shift
  • Holidays
  • Late shift
  • Night shift
  • Weekend availability

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Education:

  • Local Polytechnic Diploma (Preferred)

Work Location: In person

Application Deadline: 25/04/2025