Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Senior Manager, E-Commerce Customer Experience

Salary undisclosed
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We are seeking a dynamic and experienced Senior Manager to lead our E-Commerce Customer Experience team. In this role, you will be responsible for creating, managing, and improving the end-to-end customer experience for both buyers and sellers on our platform. Your focus will be on developing policies, standard operating procedures (SOPs), and overall governance, with Net Promoter Score (NPS) as a key metric for success.

Responsibilities

E-Commerce Customer Experience Leadership

• Develop and implement strategies to enhance the overall e-commerce customer experience for both buyers and sellers, end to end.

Seller Experience Management:

• Establish and manage seller policies to improve fulfillment rates, content score, and assortment.

• Troubleshoot and develop SOPs to address marketplace-related issues.

• Manage seller engagement activities, including communication and training.

Buyer Experience Enhancement:

• Create and implement buyer policies to protect buyers and improve their end-to-end shopping experience.

• Focus on improving buyer retention and repeat purchases with NPS as key indicator.

Marketplace Operations Support:

• Serve as the primary point of contact and liaison between business, operations, warehouse, Digital Engineering & Technology (DET), legal, compliance, marketing, and tech teams. Improving Marketplace SOPs to enable better efficiency and ease of doing business for both internal teams and sellers.

Team Management:

• Manage a support team of local and off-site Business Process Outsourcing (BPO) resources.

• Develop and implement workflow processes for the BPO team to ensure efficient execution.

Qualifications

• Bachelors Degree

• Min 4 years of E-Commerce Marketplace experience

Others

• Location: FairPrice Hub (next to Joo Koon MRT Station)

• Working Hours: Monday – Friday, 8:30am – 6pm