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Assistant Executive (Network Support & Development)

  • Full Time, onsite
  • Global Airfreight International Pte Ltd
  • Singapore, Singapore
$ 2,800 - $ 3,200 / month

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Specific Job Role/Scope:

  • To executive is accountable to the Head of Department for providing full BD administration and operational support to the department.
  • In charge for liaising and quoting for both overseas agents & local customers, as well as upkeep and maintenance of the airline net rates.
  • To enhance the work process and increase productivity.

Responsibilities and Duties:

  • To improve business development and maintain relations with overseas agents
  • To liaise with local sales/customers to grow the business and handle their shipments (i.e. providing booking confirmations, conflicts resolutions, billing instructions etc)
  • To constantly review airfreight cost and handling charges, ensuring that updated rate are sent to key overseas agents monthly.
  • To handle all enquiries from overseas agents and local customers and follow up with shipment activations.
  • To provide and oversee sales leads to overseas agents and keep track of the progresses and outcomes.
  • To follow through with the entire shipping procedures for sea freight shipment (i.e., from creating of shipping, to liaising shipping activities, and billing/recovery).
  • To monitor the performance of identified overseas agents and draft emails for management / or upon departmental requests.
  • To resolve any disputes and issues by agents and customers, in order to maintain a high level of service quality.

Additional Tasks Assigned (if any):

  • Overseas agents' rates comparison
  • Collate customer's business trends, progress and statistics
  • Arrange and attend overseas agents and customers' sales calls/meetings/visits
  • Handle RFQ/ RFP/ tender bids
  • To monitor oversea agents' activities, update the progress/ trend for management perusal
  • To create new ROs and customer tariffs into system
  • To handle any ad-hoc projects/ assignments from time to time
  • Provide constructive opinions and suggestions for work improvement

Requirements:

  • Diploma / Degree holder
  • Sales oriented and business minded individual

Job Type: Full-time

Pay: $2,800.00 - $3,200.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary

Education:

  • Postgraduate Diploma/Certificate (Required)

Experience:

  • Business development: 1 year (Required)
  • freight forwarding: 1 year (Required)

Work Location: In person

Expected Start Date: 14/04/2025