Executive Assistant/Executive, Outdoor Programme & Admin
The Singapore Scout Association (SSA)
The Singapore Scout Association is a non-discriminatory youth movement established in 1910 dedicated to the development and enablement of young people in Singapore to become responsible and active citizens. Through the Mission of educating young people on a value system based on the Scout Promise and Scout Law, Scouts help to build a better world where people are self-fulfilled as individuals and play a constructive role in society.
By always doing their best in whatever they do, Scouts use the outdoors as the platform for learning and development. Together with an established system of programmes that not only develops youths, but also many of the adult leaders that support our youth programmes, Scouts all over the world see learning and improving as an essential ongoing process that never ends.
Duties and Responsibilities:
A. Climbing Wall Operations
- Assist in the planning, scheduling, and coordination of climbing programmes, courses, and public bookings.
- Liaise with instructors and clients to ensure programme requirements are met. Supervise climbers during sessions and programmes at the Rockwall.
- Manage participant registrations, attendance, and feedback collection.
- Support on-site during programmes/events (e.g., check-in, safety briefing, verification assistance).
- Maintain updated records of bookings, waivers, and certifications.
- Monitor inventory of climbing equipment and flag replenishment needs.
- Report faults and incidents promptly according to established procedures. Assist in the preparation of reports, usage statistics, and incident records.
- Perform daily pre-use checks and routine facility inspections.
- Maintain cleanliness and safety standards in the climbing and storage areas.
- Manage counter operations and basic retail transactions (e.g., gear rental/sales).
- Provide first aid support during emergency situations.
- Lead programmes and courses for the clients.
B. Learning & Development
- Coordinate internal and external training programmes including room bookings, trainer liaison, logistics, and materials.
- Manage registration, confirmation emails, attendance tracking, and certificate issuance.
- Prepare and update course documentation (e.g., training calendars, evaluation forms).
- Assist in processing claims, payments, and invoices related to L&D.
- Maintain accurate training records and reports for audit and tracking.
- Logistical support for courses which may require overnight.
C. General Administrative Duties
- Respond to emails and phone queries related to programmes and courses.
- Maintain filing systems, both digital and physical, for programme documentation.
- Support database management and data entry as required.
- Assist in safety documentation, audits, and compliance matters.
- Any other ad-hoc tasks or projects assigned by the Management.
Desirable Attributes & Qualifications:
- Nitec and above, preferred course in related fields.
- At least 1 year in admin & operations coordination
- Positive attitude and good interpersonal & communication skills
- Team player with initiative, attention to detail, and a willingness to learn.
- Proficient in Microsoft Office, Canva and Google Drives
- Knowledge on climbing/climbing gym operations
- Climbing experience and first aid certification is a bonus
- Able to stay overnight for camps, if necessary
- Able to work Tuesday to Saturdays, 9am to 6.30pm
Job Types: Full-time, Permanent
Pay: $1,800.00 - $2,400.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Weekend availability
Supplemental Pay:
- 13th month salary
- Performance bonus
Work Location: In person