
Call Centre Officer (CRM) / Somerset / 12 Months / Up $2800
$ 2,400 - $ 2,400 / month
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Call Centre Officer
Our Client is a key provider of energy solutions and multi-utilities
Duration: 12 months extendable/convertible
Working Location: Somerset (walking distance from MRT)
Working hours: 08.30am – 6.00pm (Monday to Friday)
Job Duties
Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants
Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore
Requirements:
Diploma in related field(s) is an advantage
Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
Prior experience or knowledge in relevant industries is an advantage
Adequate proficiency in MS Office
Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
Interested applicants please WHATSAPP Kenneth at 9129 5112 and indicate the following:
Name:
Availability to start work:
Nearest MRT to your Residential area:
EA Personnel Name: Kenneth Isaac Peter
EA Personnel No: R25127720
EA License No: 01C4394
GOREF: 11650
Our Client is a key provider of energy solutions and multi-utilities
Duration: 12 months extendable/convertible
Working Location: Somerset (walking distance from MRT)
Working hours: 08.30am – 6.00pm (Monday to Friday)
Job Duties
Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants
Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore
Requirements:
Diploma in related field(s) is an advantage
Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
Prior experience or knowledge in relevant industries is an advantage
Adequate proficiency in MS Office
Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
Interested applicants please WHATSAPP Kenneth at 9129 5112 and indicate the following:
Name:
Availability to start work:
Nearest MRT to your Residential area:
EA Personnel Name: Kenneth Isaac Peter
EA Personnel No: R25127720
EA License No: 01C4394
GOREF: 11650