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Call Centre Officer (CRM) / Somerset / 12 Months / Up $2800

$ 2,400 - $ 2,400 / month

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Call Centre Officer

Our Client is a key provider of energy solutions and multi-utilities

Duration: 12 months extendable/convertible

Working Location: Somerset (walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Friday)



Job Duties

Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries

Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants

Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore



Requirements:

Diploma in related field(s) is an advantage

Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

Prior experience or knowledge in relevant industries is an advantage

Adequate proficiency in MS Office
Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus



Interested applicants please WHATSAPP Kenneth at 9129 5112 and indicate the following:



Name:

Availability to start work:

Nearest MRT to your Residential area:



EA Personnel Name: Kenneth Isaac Peter

EA Personnel No: R25127720

EA License No: 01C4394

GOREF: 11650