Client Relationship Manager
Job Description:
As a Client Relationship Manager, you will be the primary point of contact for our clients, ensuring they receive personalized, high-quality service. You will manage client accounts, assist with policy inquiries, provide guidance on product offerings, and work with internal teams to deliver tailored solutions.
Client Relationship Management : Develop and maintain strong, long-lasting relationships with clients by providing exceptional service and ensuring satisfaction.
Consultative Approach : Assess clients' needs and provide customized recommendations based on their goals and circumstances.
Account Management : Assist clients in understanding their current products, renewal processes, and any potential changes to coverage or services.
Support : Guide clients through processes and offer support, ensuring timely resolutions.
Problem Resolution : Address and resolve client concerns or issues quickly, ensuring a positive experience.
Collaboration : Work closely with internal teams to ensure seamless service delivery.
Market Knowledge : Stay informed on trends, product updates, and competitor offerings to provide clients with up-to-date advice.
Why Join Us?
- Competitive salary and benefits package
- Opportunity for career growth and professional development
- A supportive, fun & dynamic work environment
- Access to ongoing training and resources to expand your knowledge
Job Types: Full-time, Fresh graduate
Pay: $4,500.00 - $6,000.00 per month
Benefits:
- Professional development
- Promotion to permanent employee
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Yearly bonus
Work Location: In person