Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
S

Support Engineer

$ 2,182 - $ 7,976 / month
Checking job availability...
Original
Simplified

Location: 175 BENCOOLEN STREET, #08-08, BURLINGTON SQUARE, SINGAPORE 189649
Department: DevOps Support
Reports To: DevOps Manager

Job Summary
We are seeking a proactive Support Engineer to provide technical assistance and troubleshooting for our client’s software and hardware systems. The ideal candidate will have strong problem-solving skills, experience in desktop & server support and familiarity with web and mobile applications. You will work closely with our client success team to ensure smooth operation and high customer satisfaction.

Key Responsibilities
- Provide 1st & 2nd level technical support to clients
- Troubleshoot and work with developers to resolve issues related to websites, web applications, mobile applications and on-premise kiosk and POS systems
- Assist with desktop and server maintenance and updates
- Log, track, and escalate support tickets using our helpdesk system
- Collaborate with developers to diagnose and resolve software bugs.
- Perform remote and on-site support (if required) for client installations.
- Document solutions and maintain a knowledge base for recurring issues.
- Assist in user training and create support guides for clients.
- Monitor system performance and suggest improvements.

Required Skills & Qualifications
- Experience in technical support, IT helpdesk, or a similar role.
- Knowledge of Windows/Linux server environments and basic networking.
- Familiarity with Mobile Devices such as Android OS (especially for kiosk/touchscreen setups) is an advantage
- Basic understanding of web/mobile app functionality (debugging logs, API errors).
- Strong troubleshooting skills for hardware/software issues.
- Excellent communication skills (written and verbal).
- Ability to work independently and manage multiple client requests.

You have an advantage if you have the following:
- Experience with kiosk mode software** (e.g., SureLock, Fully Kiosk Browser).
- Knowledge of Server (Windows/Linux) and Networking (Firewall,Router and Switching)
- Knowledge on cloud platforms (AWS, Azure).8:23

Job Type: Full-time

Pay: $2,182.98 - $7,976.20 per month

Benefits:

  • Health insurance
  • Parental leave
  • Promotion to permanent employee

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Work Location: In person