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COMPANY DESCRIPTION
DESIGNATION : Management Executive - VUE
RESPONSIBILITIES
QUALIFICATIONS
OTHER INFORMATION
Located on the penthouse of OUE Bayfront on Collyer Quay, VUE presents a chef-driven menu that emphasises binchtan-grilled specialities at the heart of its cuisine offerings, complemented by a versatile selection of wines. VUE is also home to Singapore's first rooftop spritz bar, further setting itself apart from other dining destinations around town.
DESIGNATION : Management Executive - VUE
RESPONSIBILITIES
- To manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction
- Provide consistent, excellent customer service to guests
- Be equipped and well versed in knowledge of food ingredients, such as available cooking methods, meat parts and origins, etc
- Recommend suitable wine or other beverages to guests to pair with their chosen courses of meal
- Consistently provide excellent customer service and maintain high productivity
- Regularly work towards and execute knowledge-driven customer service
- Establish relationships with all stakeholders to maintain excellent levels of internal and external customer service
- Ensure service standards, sequence of service and the operational duties are performed according to SOP standards
- Control operating expenses with measures to reduce wastage
- Assist purchasing and inventory management of operating equipment, upkeep a fully stocked restaurant
- Ensure all activities within the restaurant are complying to hygiene, sanitation, and safety regulations
- Any other duties as assigned by the Management
QUALIFICATIONS
- Min diploma in related field or at least 2 years of proven relevant experience in similar capacity
- Extensive food, beverage and restaurant operations knowledge in management and understanding customer service
- Knowledge of relevant computer applications usage
- Possess strong professional customer service
- Able to work well under pressure in a fast-paced environment
- Strong verbal and written communication skills
- Positive attitude and team player
- Able and willing to work shifts, on public holidays and weekends
OTHER INFORMATION
5 Days Work Week | AWS & Performance Bonus | Medical & Dental Benefits