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Product Specialist

$ 3,500 - $ 5,000 / month

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Basic Functions:

  • Provide marketing and technical support for existing and newly developed / launched products
  • Responsible for the execution of the product launch and development process while collaborating with the product development team
  • Develop marketing / technical contents and work with the graphic designer and other marketing team members to produce various marketing collaterals (brochures, videos, webpages, social media posts, blog, etc.)
  • Develop the contents for product training, conduct a presentation / webinar and/or product demonstration as necessary
  • Actively engage with customers / collaborators to perform a product evaluation / sampling
  • Gather, summarize, and act on customers’ feedback/complaint in a timely manner
  • Develop and implement sales and marketing strategies (especially for newly launched products) to achieve business objectives
  • Assess customer needs and market competition for all products portfolio globally
  • Provide helpful product recommendations / suggestions to product development team and sales team (direct sales team and channel partners)
  • Handle and resolve any customer issues or potential problems and product related activities; perform other tasks assigned by the supervisor.

Duties:

  • Support the development of new products
  • Suggest the improvement for existing products
  • Manage the launch of new products
  • Conduct market research and analyse the industry trends
  • Build and maintain customer relationships
  • Resolve any customer issues
  • Collaborate with the product development team on the progress and launch of new products

Requirements:

  • Minimum of a Bachelor’s Degree in life sciences / biological sciences / biomedical sciences or a related field
  • Minimum of 2-3 years of experience in a similar role
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Strong analytical skills
  • Strong attention to detail
  • Strong problem-solving skills
  • Strong organizational skills

Ability to: work well in a team environment and a fast-paced environment

Knowledge of: Life sciences research tools, in-vitro diagnostics (IVD) devices or reagents, biochemicals, marketing

Education: At least BSc degree in Life Sciences or related field. Minor in Marketing will be an added advantage.

Experience:

  • 2-3 years of experience in a related field
  • Prior working experience in Life Sciences and/or IVD industries is desirable.

Job Types: Full-time, Permanent

Pay: $3,500.00 - $5,000.00 per month

Benefits:

  • Company car
  • Dental insurance
  • Food provided
  • Free parking
  • Health insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Performance bonus

Work Location: In person