Part Time Customer Care Executive (Permanent)
Salary undisclosed
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Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Indonesia, Dubai and Philippines.
Customer Care Executive
Our Customer Care Executives are the heart of our studio community. While most people are still hitting snooze, you’ll be preparing the studio for the day ahead. As the first face our clients see and the last voice they hear, you’ll create those small moments that make Jal feel like home.
What you’ll do
Manage customer enquiries through all channels
Provide exceptional customer service, welcoming both new and returning members and guiding them through our studio policies
Engage with existing members to build relationships and ensure their continued satisfaction
Maintain general housekeeping and tidiness throughout the entire studio
Ensure operational readiness of front desk areas, practice rooms and toilets at all times
Administrative duties and familiar with Microsoft and Google Sheets
What we’re looking for
Natural warmth, genuine personality and enthusiasm for wellness
Exceptional customer service skills with attention to detail
Self-motivated and able to work independently
Meticulous eye for maintaining our studio standards
Strong team player
Eagerness for continuous learning
Able to handle toilet/shower hygiene as part of studio maintenance
Able to do mats Sanitising and studio upkeep. Free from dust and hair on the floor
Must be able to commit;
Mon - Fri 7am - 1pm or 4.30pm - 9.30pm
Weekends/PH from 8am to 5.30pm
Min 3-4 days requirements
Customer Care Executive
Our Customer Care Executives are the heart of our studio community. While most people are still hitting snooze, you’ll be preparing the studio for the day ahead. As the first face our clients see and the last voice they hear, you’ll create those small moments that make Jal feel like home.
What you’ll do
Manage customer enquiries through all channels
Provide exceptional customer service, welcoming both new and returning members and guiding them through our studio policies
Engage with existing members to build relationships and ensure their continued satisfaction
Maintain general housekeeping and tidiness throughout the entire studio
Ensure operational readiness of front desk areas, practice rooms and toilets at all times
Administrative duties and familiar with Microsoft and Google Sheets
What we’re looking for
Natural warmth, genuine personality and enthusiasm for wellness
Exceptional customer service skills with attention to detail
Self-motivated and able to work independently
Meticulous eye for maintaining our studio standards
Strong team player
Eagerness for continuous learning
Able to handle toilet/shower hygiene as part of studio maintenance
Able to do mats Sanitising and studio upkeep. Free from dust and hair on the floor
Must be able to commit;
Mon - Fri 7am - 1pm or 4.30pm - 9.30pm
Weekends/PH from 8am to 5.30pm
Min 3-4 days requirements