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Customer Relations & Service Executive (Full-time / Internship)
- Internship, onsite
- Themeetupsg
- Singapore, Singapore
$ 2,000 - $ 3,000 / month
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About the Role: We’re looking for a dynamic and outgoing Customer Relations & Service Executive to be the friendly face and voice of our brand. As the first point of contact for clients, you’ll play a vital role in managing enquiries, building client relationships, and supporting seamless event experiences. This role is perfect for someone who thrives in fast-paced environments, takes initiative, and enjoys making people feel heard and taken care of.
- Serve as the first point of contact across multiple platforms – email, phone, WhatsApp, and website
- Prepare and manage quotations, proposals, and client follow-ups
- Assign tasks to relevant teams and monitor progress of event enquiries
- Support the Event Specialist in the coordination and execution of events
- Build lasting relationships with clients through timely and thoughtful communication
- Ensure a smooth and professional customer experience from enquiry to event day
- Collaborate effectively with internal teams while managing independent tasks
- Provide administrative support to the Director as required
- Oversee basic office operations including inventory checks and procurement
What We’re Looking For:
- Minimum Diploma in Business, Communications, Events, or related field
- Exceptional communication and interpersonal skills
- Fresh grads and interns are welcome
- Warm, people-first personality with a can-do attitude
- Self-motivated and able to work independently
- Strong multitasking and organizational abilities
Experience in customer service or event coordination is a bonus
Job Types: Full-time, Internship, Fresh graduate
Pay: $2,000.00 - $3,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Professional development
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Performance bonus
Work Location: In person