Restaurant Manager / Western Food Industry [CSRE]

Working Location : Islandwide

Working Hours :

Alternate 5 days & 6 days work week . ( 44 hours per week , Shift work )

Benefits :

Basic up to $5,500
Monthly Incentives
Company Transport provided after 12am

Job Responsibilities :

Customer Service & Engagement:

Foster a warm, inclusive atmosphere for guests.
Ensure customer satisfaction and handle feedback professionally.
Engage with guests to understand their preferences and create memorable experiences.

Outlet Operations Management:

Oversee daily restaurant operations for smooth functioning.
Maintain cleanliness, food quality, and ambiance.
Manage inventory and coordinate timely supplier replenishment.

Team Leadership:

Recruit, train, and motivate a high-performing team.
Provide coaching, recognition, and support.
Conduct regular team briefings to align on goals and ensure excellent service.

Back-of-House (BOH) Support:

Collaborate with the kitchen team for efficient food preparation and service.
Address kitchen workflow, inventory, and food quality challenges.
Ensure food safety and hygiene standards compliance.

Financial Performance:

Manage outlet P&L, analyze revenue, costs, and profitability.
Develop strategies to drive revenue growth and cost efficiency.
Identify opportunities for improvement through sales report analysis.

Compliance:

Ensure adherence to health and safety regulations, company policies, and operational standards.

Job Requirements :

At least 5 years of experience as a Restaurant Manager or similar role.
Strong understanding of customer service principles.
Proficient in managing outlet P&L and driving profitability.
Excellent communication and interpersonal skills.
Passion for creating a welcoming and inclusive environment.
Curious, proactive approach to problem-solving and improvement.
Familiarity with inventory management and operational software ( a plus )

EA Personnel Name: Charles Seah
EA Personnel No: R1871814
EA License No: 21C0845