
Career Opportunities: Assistant Director, Environmental Services (2257)
Salary undisclosed
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This role will be responsible for the Environmental Services Operations which include general cleaning, waste management, pest control, landscaping and other related environmental services.
- General Cleaning – common areas within the resort are well maintained in terms of cleanliness and general upkeep
- Waste Management – resort-wide disposal, recycling and all other sustainability initiatives are well managed and its benefits maximized
- Pest Control – effective routine inspections and treatment are carried out to ensure pest occurrences remain at minimal acceptable levels
- Landscape – resort-wide and offsite landscapes, irrigation and plant display are well managed in accordance with the policies, procedures and standards
Primary Responsibilities:
- Plan and manage the day-to-day operations pertaining to cleaning, waste management, and pest control
- Supervise a team and outsourced vendors in the effective performance of their contractual obligations and in accordance with established standards in guest services
- Conduct thorough inspection of works done by outsourced vendors to ensure delivery of quality service
- Ensure all company policies and procedures are adhered to by the team members and outsourced workers in line with the requirements of the government regulatory bodies
- Plan and implement both short and long term routine and adhoc schedules for general cleaning, waste management and pest control at designated area
- Maximization of productivity, ensuring outsourced vendor adhere to contract obligations. Review the technical specifications and conduct technical evaluations on cleaning, waste management and pest control contracts
- Prepare and disseminate reports such as Daily Reports, Monthly Reports, Incident Reports, Key Performance Indicator (KPI) Evaluations and other relevant reports
- Facilitate the planning, enrollment, conducting and updating of training records for the team
- Monitor departmental performance, review work processes and implement improvement effort to achieve KPI
- Manage department budget, optimizing resources within the approved budget
Requirements:
- Minimum Diploma in Housekeeping and Maintenance Operations or related field
- Minimum 3 years of managerial experience in a similar capacity in Facilities Management / Cleaning related industry
- Possess advance knowledge of housekeeping services, waste management or pest control
- Able to correspond and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Handle enquiries or feedback from team members, co-workers and vendors pertaining to Environmental Services Operations
- Possess strong leadership qualities and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
- A team player with strong business acumen and solutions-oriented, creative, resourceful and results driven
- Adaptable to a fast-paced and dynamic work environment