Customer Support
INNOQUEST DIAGNOSTICS PTE. LTD is hiring a Full time Customer Support role in Geylang, Singapore. Apply now to be part of our team.
Job summary:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $1,800 - $2,200 per month
- This role is an urgent hire
Walk-in interviews for this role is available on Friday, 4 April, at the Bedok Town Square Job Fair from 10 AM to 4 PM! Visit sgjobstreetexpress.com/jobfair25 to learn more and register your interest today
Pay up to $2,200, with AWS and Performance Bonus!
Provides immediate response to client’s technical questions and problems.
Resolves client dissatisfaction by initiating a thorough investigation of complaint, evaluates findings, and responds ASAP to client(s).
Resolves discrepancies in reports by consulting with technical and managerial staff.
Assesses problem resolution for future applicability and forwards to appropriate quality assurance individual (supervisor, manager, pathologist, etc.).
Maintains professional/technical knowledge by reading professional publications and attending continuing education seminars.
Pursues referenced test result to satisfy client needs and requests.
Assists with telephone duties.
May be rotated to other lab locations or shifts as necessary.
Assists with data entry when necessary.
Assists with other database building activities when necessary.
Singaporeans / SGPR preferred