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Customer Support

Salary undisclosed

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INNOQUEST DIAGNOSTICS PTE. LTD is hiring a Full time Customer Support role in Geylang, Singapore. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,800 - $2,200 per month
  • This role is an urgent hire

Walk-in interviews for this role is available on Friday, 4 April, at the Bedok Town Square Job Fair from 10 AM to 4 PM! Visit sgjobstreetexpress.com/jobfair25 to learn more and register your interest today

Pay up to $2,200, with AWS and Performance Bonus!

  • Provides immediate response to client’s technical questions and problems.

  • Resolves client dissatisfaction by initiating a thorough investigation of complaint, evaluates findings, and responds ASAP to client(s).

  • Resolves discrepancies in reports by consulting with technical and managerial staff.

  • Assesses problem resolution for future applicability and forwards to appropriate quality assurance individual (supervisor, manager, pathologist, etc.).

  • Maintains professional/technical knowledge by reading professional publications and attending continuing education seminars.

  • Pursues referenced test result to satisfy client needs and requests.

  • Assists with telephone duties.

  • May be rotated to other lab locations or shifts as necessary.

  • Assists with data entry when necessary.

  • Assists with other database building activities when necessary.

  • Singaporeans / SGPR preferred