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Any Question? Contact us
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Jobs or company...

Administrative Receptionist

$ 3,000 - $ 5,000 / month
Checking job availability...
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At NS Nail Salon, we specialize in the luxurious Russian Manicure, a premium, precision-based nail care technique renowned for its meticulous attention to detail and long-lasting results. As one of Singapore’s few salons offering this exclusive service, we cater to a discerning clientele who value quality and sophistication. Join our team and be part of a dynamic, customer-focused environment where every detail matters.

Key Responsibilities:

  • Appointment Management & Scheduling
  • Manage bookings via phone, chat apps, and our salon booking system.
  • Optimize nail technicians’ schedules to minimize gaps between appointments.
  • Proactively fill last-minute cancellations by contacting waitlisted customers or adjusting schedules.
  • Customer Service Excellence
  • Warmly greet clients, offer beverages, and create a welcoming atmosphere.
  • Educate new customers on the Russian Manicure—explain its unique benefits (hygienic tools, extended durability, intricate detailing) and justify premium pricing.
  • Address inquiries via phone, app, or in-person with professionalism and clarity.
  • Sales & Retention
  • Actively promote nail packages (15–25% discounts, priority bookings, refund options) to meet monthly sales targets.
  • Re-engage dormant clients through follow-up calls/emails to understand their needs and encourage return visits.
  • Administrative & Operational Support
  • Update CRM with client details, preferences, and feedback.
  • Order salon supplies and coordinate with vendors.

Assist the marketing team by capturing photos/videos of nail art for social media

Requirements:

  • Fluent in Russian and English (written and spoken) to communicate with clients and technicians.
  • 2+ years in customer service, hospitality, or beauty industries (preferred).
  • Tech-savvy with CRM/booking apps and strong organizational skills.
  • Natural sales ability with a track record of meeting targets.
  • Proactive problem-solver who thrives in fast-paced environments.
  • Warm, polished demeanor with a passion for exceptional service.

Job Type: Full-time

Pay: $3,000.00 - $5,000.00 per month

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Performance bonus

Work Location: In person

Application Deadline: 10/04/2025
Expected Start Date: 15/04/2025