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Customer Service Admin

Salary undisclosed

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Jan & Elly Academy Pte Ltd is hiring a Full time Customer Service Admin role in Bukit Timah, Singapura. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Afternoon, Evening
    • Tuesday: Afternoon, Evening
    • Wednesday: Afternoon, Evening
    • Saturday: Morning, Afternoon
    • Sunday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Expected salary: $2,200 - $3,500 per month

Make a Difference Every Day! Join Us as a Customer Engagement Ambassador (Full-Time)

Location: Bukit Timah Plaza

Work Schedule:

  • Monday to Wednesday: 12:00 PM – 9:00 PM

  • Saturday & Sunday: 9:00 AM – 6:00 PM

Are you a friendly and proactive individual who loves engaging with people? We are looking for a Customer Engagement Ambassador to be the welcoming face of our organization! If you have excellent communication skills, a customer-first mindset, and a knack for keeping things organized, we want to hear from you.

About Us

For over 30 years, we’ve been nurturing young minds and empowering preschool and primary school children to succeed—not just academically, but in life. We believe in creating a supportive and structured learning environment, powered by passionate educators and a dedicated team behind the scenes.

Your Role & Responsibilities

Customer Service & Communication

  • Be the friendly first point of contact—answer calls, emails, texts, and in-person queries

  • Follow up with parents and provide clear, helpful information

  • Assist students with arrival, waiting, and dismissal procedures

  • Follow up with query leads

Administrative Support

  • Manage student enrolments, filing, and document preparation

  • Prepare learning materials and support teachers before and during class

Housekeeping & Safety

  • Keep all common areas clean and safe during class

  • Disinfect high-touch surfaces regularly (tables, chairs, stationery, etc.)

  • Assist younger students with going to the bathroom if needed

Who We Are Looking For

Minimum GCE ‘O’ Levels

Fluent in spoken English and basic spoken Mandarin, with excellent interpersonal and communication skills

Customer service experience required (any customer-facing role is a plus!)

Friendly, proactive, and organised—you love interacting with people and keeping things running smoothly

Why Join Us?

Be part of a team that shapes young lives every day Work in a positive and supportive environment Enjoy a dynamic role with a mix of customer service, admin, and interaction with children

Apply Now! If you’re looking for a fulfilling role where you can make a real impact, we’d love to hear from you today!