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Spa Attendant

Salary undisclosed

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Taking guidance and instruction from the Senior Spa Attendant, the Spa Attendant is responsible for the hygiene, cleanliness and sanitisation of the spa and gym. They are required to orientate guests with the spa facilities, greeting guests as they enter the facilities and providing personalized service. They are also responsible for keeping the lounges, lockers and other guest areas neat, clean and well stocked with amenities.

Primary Responsibilities

Performs Daily, Weekly and Monthly Cleaning and Maintenance as per Checklist

Greets each guest with a warm welcome and fond farewell and accommodates to guest request.
High and low dusting and polishing daily, cleans all countertops including retail area.
Refills all restroom supplies, cleans toilets, toilets seats, urinals, sinks and counters.
Cleans entire shower area with disinfectant cleaner. Wipes down walls of steam room, mops steam room floor with disinfectant, and cleans door to steam room.

Cleans and Maintains the Treatment Rooms

Sweeps and damp mops treatment rooms and floors daily with disinfectant cleaner.
Empties all trash and replaces liners nightly.

Linen and Lounge Responsibilities

Assists in retrieving, folding and stocking linen in both lounges and storage areas.
Sets up water stations before first spa guest arrives and during the course of the day when required.

Health and Safety

Maintains the overall spa to the required Health and Safety standards.
Reports any faults and defects that do not fulfil the checklist requirements in all spa and gym areas, using the current Repair and Maintenance Request Form.
Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

Minimum 1 year experience in customer service, hospitality or the spa industry.
Good interpersonal and communication skills.

Competencies

Able to converse in English.
Ability to work effectively in a team.
Able to withstand physically heavy duties.
Has good guest relations.