Epicareer Might not Working Properly
Learn More

Career Opportunities: Assistant Manager, Limousine (2253)

Salary undisclosed

Checking job availability...

Original
Simplified
Primary Responsibilities:
  • Oversee limousine operations and manage a team of coordinators and drivers.
  • Ensure smooth daily operations while adhering to department procedures and company policies.
  • Exhibit leadership, teamwork, time management, customer orientation, and proficiency in limousine services.
  • Supervise and lead the team in Limousine Command Center.
  • Coordinate with front desk/butler services, business development hosts, and drivers.
  • Manage limousine-related information and address transport arrangements, waiting times, and pick-up/drop-off locations.
  • Conduct regular checks on grooming and service standards for both in-house and outsourced team members.
  • Monitor team interactions to ensure effective communication with stakeholders.
  • Maintain vehicle cleanliness and ensure all amenities are in place.
  • Review and plan daily bookings and manage resources, including outsourcing vehicles as needed.
  • Forecast vehicle requirements for upcoming events and plan deployment with the Limousine Command Center team.
  • Ensure timely dispatch of all limousine bookings.
  • Plan and manage team rosters according to operational needs.
  • Resolve booking, dispatch, or guest-related issues promptly and update relevant departments.
  • Address operational issues proactively and escalate to the Operations Manager when necessary.
  • Develop effective communication with stakeholders to understand departmental workflows.
  • Assign duties, conduct training and assessments, update checklists, and handle shift handovers.
  • Attend training sessions and department meetings as scheduled.
  • Perform additional duties as assigned by the immediate supervisor.

Requirements:
  • Minimum diploma in Hotel Management
  • Minimum 3 years of experience in Transport Services as middle management
  • Possess good written and verbal communication skills
  • Resourceful, meticulous, organized and detailed oriented
  • Able to work independently in a dynamic and fast-paced environment