Executive (Social Lab Administration)

The Executive's main role is to oversee QC data administration and provide support for audit checks of survey fieldwork. He/She will have the opportunity to acquire critical QC operations skills and benefit from exposure to advanced data processing and analysis. The individual will report to the Assistant Senior Manager to ensure a high standard of quality control for all Soclab projects. The individual will perform any other duties as needed.

• Manage QC data of assigned projects, including performing QC checks/audits on interviewers via telephone validations, audio audits, onsite checks, and observations.
• Ensure work is done in accordance with project specifications.
• Review and rectify data discrepancies, and upkeep multiple datasets by compiling, cleaning, and sorting information according to established data fields to support overall data management.
• Script and conduct User Acceptance Testing (UAT) - checking, formatting, reviewing, and testing survey links for questionnaires.
• Ensure data consistency and accuracy across multiple variables and different datasets in accordance with project specifications and the conventions used within the dataset.
• Perform data coding, cleaning, and processing to ensure it is in accordance with industry standards of SSOC and SSIC or the related code frame provided.
• Manage longitudinal panel data, including merging and stacking panel data across different waves via syntax.
• Conduct operational data analysis and reporting: using SPSS/Excel to perform data validation and updates on key variables to identify issues related to data collection and quality, and to generate quality reports.
• Use SPSS to visualize relevant key variables using tables or other relevant visualization tools to identify possible issues and understand the breakdown of these key variables for decision-making.
• Train interviewers in accordance with project specifications to ensure that the quality of interviews is kept at high standards.
• Provide timely feedback to the Field team based on validation results to rectify any data discrepancies.
• Evaluate and generate reports on the quality of data collected by the interviewers.
• Liaise with vendors on project-related logistic matters.
• Liaise with clients to process data within their requirements.
• Assist in vetting translations of survey questionnaires when required.

• Must have at least a bachelor’s degree or an equivalent qualification.
• Preferably have experience working with data related to government-related research projects and longitudinal panel datasets; experience in market research field will be an advantage.
• Must be keenly interested in data analysis.
• Must possess strong data management skills and have strong computer knowledge, programming knowledge, and web development experience in SPSS, Python, R, and HTML.
• Must know how to use and have experience using Case Management System, SPSS DimensionNet, and Qualtrics for data collection; must have solid knowledge of writing SPSS syntax for data logic checks and data processing.
• Must be fluent in at least two languages in terms of speaking, writing, and listening.
• Must be meticulous and detail-oriented.
• Must have the ability to prioritize workload, be resourceful in getting things done to meet deadlines, and cope well with stress

Location: Bukit Timah Campus

Organization: Lee Kuan Yew School of Public Policy

Department : Institute of Policy Studies

Employee Referral Eligible:

Job requisition ID : 28369