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Senior Sales Consultant/Deputy Manager, Sales

Salary undisclosed

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COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

  • Based on full-time and part-time study modes across programmes offered at Kaplan.

Total Diploma and Degree graduates from Kaplan from 2007 to 2023.


DESIGNATION : Senior Sales Consultant/Deputy Manager, Sales

RESPONSIBILITIES

THE ROLE: Senior Sales Consultant/Deputy Manager, Sales

Key Roles and Responsibilities:

  • The candidate's key performance indicator is to meet and exceed the target enrolment.
  • To meet the targeted sales conversion rate, and if it falls short, devise action plans to improve the conversion rates.
  • To attend weekly or bi-monthly sales meetings to improve sales enrollment and to communicate and resolve sales and customer issues.
  • To attend sales training to improve product knowledge and enhance sales techniques.
  • The candidate has to schedule, plan, and run weekly Preview Sessions and attend Open House events or any off-site events that may be held on weekends.
  • To review and plan the marketing collaterals and participate in promoting social media campaigns to generate more leads through referrals.
  • To work with marketing colleagues to increase lead numbers by reviewing the A and P plans and reviewing and improving ad headlines and copywriting.
  • To initiate new product plans or revamp program curriculum or structure and give feedback to the Sales Director.
  • The candidate may need to work with key stakeholders to streamline workflow and digitalize work processes and customer touchpoints, improving work productivity and enhancing customers' interaction experience.
  • Devise strategies and plans with the Sales Director to build the business.
  • Ensure work processes adhere to SSG and PDPA regulatory requirements.
  • Conduct competitor studies to continuously provide feedback and improve our offerings.
  • Candidate has to promote more positive Google reviews as part of their KPI.


QUALIFICATIONS
  • Candidate needs to possess at least a Local Polytechnic Diploma or any Bachelor's Degree
  • Sales Experience with proven track record


OTHER INFORMATION
  • Working Hours: Monday to Friday, 9am to 6pm.
  • Work Arrangements: Hybrid (Blend of in-office and remote work)
  • Location: Wilkie Edge