MR POPIAH PTE. LTD. is hiring a Full time Admin role in Sembawang, Singapore. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Expected salary: $1,800 - $2,200 per month
Communication & Coordination:
• Manage incoming calls, emails, and correspondence, ensuring prompt and effective communication.
• Liaise with various departments to maintain a smooth workflow and operational efficiency.
• Handle customer inquiries and resolve issues related to online orders with a focus on customer satisfaction.
• Scheduling & Logistics:
• Organize and coordinate meetings, appointments, and events for staff and management.
• Arrange transportation for shipments, employees, and other logistical needs.
• Documentation & Reporting:
• Prepare reports, presentations, and other necessary documents.
• Maintain and organise both physical and electronic files.
• Inventory & Stock Management:
• Conduct regular stock takes to ensure inventory accuracy and report any discrepancies.
• Order Management:
• Process daily orders and monitor fulfillment, ensuring timely delivery and high service quality.
• Online Order Customer Service:
• Manage online order inquiries, complaints, and feedback to enhance the customer experience.
• Collaborate with the sales and logistics teams to resolve order-related issues.
• Additional Support:
• Assist various departments with administrative tasks as needed to support overall business operations.
Qualifications:
• Diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Proven experience in an administrative role, preferably with exposure to F&B and online order management.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to work independently as well as collaboratively within a team.