INITIA Group SG are looking for a F&B Supervisors!
- Job Level: Supervisory to Managerial
- Salary Range: Full time: $2,500 - $3,000
- Department: Operations Department - F&B
- Location: Orchard, Singapore (various locations)
Overall Job Objectives
We are looking for a Restaurant Floor Supervisor who will be responsible for supervising the day to operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.
Core Responsibilities
- Work closely with the Floor Asst. Manager and Floor Manager for the smooth operations of floor assigned
- Supervise opening and closing operations ensure standard protocols are followed
- Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
- Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
- Supervise and maintain cleanliness of the outlet
- Ensure compliance with safety and sanitation regulations
- Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
Job Specifications
- A Diploma or Bachelor’s Degree in any field (hospitality or retail -related fields are a plus).
- Prior experience as a F&B Supervisor or in a similar role within the hospitality industry.
- Strong leadership, communication, and customer service skills.
- Excellent conflict resolution and team management abilities.
- Availability to work within the restaurant’s operating hours, including weekends and holidays.
Key Deliverables
- Supervise daily floor operations, including opening and closing procedures, ensuring adherence to established protocols.
- Maintain high standards of cleanliness, safety, and compliance with sanitation regulations throughout the outlet.
- Foster superior customer satisfaction by interacting positively with guests, addressing complaints promptly, and soliciting feedback for continuous improvement.
- Demonstrate strong leadership to inspire and guide team members to consistently meet and exceed service standards.
- Collaborate with management to ensure smooth operations and uphold the outlet's quality and service goals.
Benefits of the role
- Guaranteed career growth at one of the best groups of companies in Singapore.
- Staff discounts, birthday voucher, annual leave, and medical claims.
- Professional development opportunities.
- Collaborative and inclusive work environment that values creativity and innovation.
- Monthly Incentive - KPI Based (T&C Applied)
- Opportunity to work on diverse projects across various industries.
INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.
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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.
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You may visit our website to learn more about us:
APPLY NOW!
Job Types: Full-time, Permanent
Pay: $2,500.00 - $3,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Food allowance
- Health insurance
- Professional development
- Promotion to permanent employee
Schedule:
- Day shift
- Holidays
- Night shift
- Shift system
- Weekend availability
Supplemental Pay:
- Signing bonus
Education:
- Lower Secondary Qualification (Preferred)
Experience:
- F&B Supervisor: 1 year (Required)
- Fine Dining Setting: 1 year (Required)
Work Location: In person