Manulife Distribution Services team is looking for a highly motivated individual to join us on a journey of change as we move towards digitalisation.
Responsibilities
- Generate and distribute regular and ad-hoc reports on representative’s performance
- Monitor and ensure the integrity and accuracy of data across multiple channels by conducting regular validations.
- Work closely with the stakeholders to understand their reporting needs and utilize data visualization tools to present these data in a clear and compelling manner.
- Adapt quickly to changes in data sources, reporting requirements, and business processes and ensure that all documentation is updated accordingly.
- Evaluate current processes and identify areas for automation and efficiency improvements.
What motivates you?
- You enjoy working with numbers and will be comfortable working with them all the time.
- You are willing to engage with the data owners to understand the process as to how certain data is being obtained or maintained.
- You like changes and is thrilled to embark on a transformation journey with us.
We are looking for someone with:
- Educational Background: Diploma/Degree from any recognised institution/university.
- Technical Skills: Proficient in Excel and data visualization tools such as Power BI.
- Analytical Skills: Strong analytical and problem-solving abilities with a keen eye for detail.
- Communication Skills: Excellent written and verbal communication skills.
- Adaptability: Independent and able to adapt to change and manage multiple tasks in a dynamic environment.
- Interpersonal Skills: Has a positive and bubbly character and able to work collaboratively with cross-functional teams to build positive working relationships.
Nice to Haves:
- Understanding of financial services and the needs of sales professionals is an advantage
- Ability to perform SQL and automate processes using Microsoft Power Automate.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Working Arrangement