Restaurant Manager

Key Service Commitment Responsibilities:


Consistently delivers our 4Fingers customer program
Conveys passion about his/her work, the products we serve, and the 4Fingers brand
Maintains a comprehensive knowledge of all 4Fingers products
Manages the customer environment
Handles customer requests and complaints in a positive, professional manner
Create a customer experience that delivers the promise of the 4Fingers brand. This includes a genuinely friendly service that generates regular customers return; accurate orders; hot & fresh food


Key Talent Management Responsibilities:


Responsible for the recruitment and selection process in the restaurant
Maintains a positive working environment and maintain communication within the store
Creates shop objectives and action plans to achieve the target
Manage the crew which includes rostering, regular coaching, communications


Key Business Responsibilities:


Maintains highest standards of ethics, integrity, personal conduct and appearance
Identifies, establishes, and implements local promotions designed to maximize sales for the operation
Manage day to day operations that includes the highest safety and hygiene standards compliant with regulations
Develops sales, cost, profit targets
Responsible for the completion of daily, weekly, and monthly restaurant reports
To keep and implement 4Fingers standards, policies, and procedures
Manage raw materials, supplies, equipment and IT systems
Control operational costs and identify measures to cut waste


Key Leadership Responsibilities:


Delivers outstanding results through goals and clear priorities
Makes timely and high-quality decisions and adds value through their knowledge and expertise
Inspires and motivates with a high level of commitment and performance
Develops people and self
Values diversity through people