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Guest Services Officer

Salary undisclosed

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Job summary:
  • Looking for candidates available to work:
    • Monday: Afternoon, Evening
    • Tuesday: Afternoon, Evening
    • Wednesday: Afternoon, Evening
    • Thursday: Afternoon, Evening
    • Friday: Afternoon, Evening
    • Saturday: Afternoon, Evening
    • Sunday: Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Expected salary: $10 per hour

The candidate will be responsible for providing exceptional assistance to guests, answering enquiries, offering guidance and ensuring a positive guest experience. This role demands a proactive individual with strong communication skills.

Job Description

  • Attend to general enquiries from Public and NTUC Members on amenities at NTUC Club Clubhouse @ Bishan

  • Assist with NTUC Membership, Starter and nEbO recruitment and membership promotional activities

  • Handling of all telephone enquiries

  • Handling of feedback & complaints from guest

  • Assist in the setting up for events or functions

Requirements

  • At least 1 year of work experience, preferably in customer service. Have experience in cashiering and handling POS

  • Proficiency in Microsoft Office

  • Excellent communication and interpersonal skills

  • Must be able to commit for 5 days' work (including 1 weekends)

  • Part- time role. Hourly rate of $10.50/hour

  • Working location will be at NTUC Club Clubhouse @ Bishan