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Call Centre, Customer Service

$ 2,000 - $ 2,000 / month

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Responsibilities
Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements
Diploma / NITEC / GCE ‘O' Level or equivalent
Minimum C5 for English O level
Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:
Pleasant disposition with good communication skills
Fluency in a second language
Computer literate and good typing skills



Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)