Workplace Receptionist (Temp - 6 months)
$ 2,800 - $ 2,800 / month
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Reception
Greet office visitors and ensure proper check-in (including visitor badges). Proactively assist visitors by providing resources, refreshments and answering questions Collaborate with Corporate Security to plan smooth check-in experiences for VIP and event guests. Work with internal teams (e.g., Corporate Security, Events) to ensure adherence to visitor policies. Maintain reception equipment in good working order (iPads, screens, telephones, etc.). Order and restock office supplies as needed. Maintain a clean, neat, and orderly reception area. Store luggage and coats according to site protocol. Validate parking and support parking equipment as needed. Answer telephone calls in a friendly and professional manner Ensure approved music playlists are used. Manage the audit process for lost and found items exceeding the designated retention period. Manage all approved literature and magazines in the reception area. Manage any promotional items or employee recognition items as required. Manage incoming mail and assist with outgoing mail as needed. Ensure timely submission of relevant invoices. Be flexible to take on ad hoc tasks
Customer support:
Ensure prompt and positive responses aligned with Client’s expectations of customer support and protocol to office incidents and requests Ensure all tickets are answered within the SLAs, respond to, and manage all tier 1 tickets, ensure tier 2 and tier 3 Jira tickets are appropriately triaged within the SLA Monitor Slack channel and respond promptly addressing the matter. Act as a point of contact for clients seeking help navigating all aspects of their workplace; both in-person and by email/Slack
Requirement :
High School Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office
Greet office visitors and ensure proper check-in (including visitor badges). Proactively assist visitors by providing resources, refreshments and answering questions Collaborate with Corporate Security to plan smooth check-in experiences for VIP and event guests. Work with internal teams (e.g., Corporate Security, Events) to ensure adherence to visitor policies. Maintain reception equipment in good working order (iPads, screens, telephones, etc.). Order and restock office supplies as needed. Maintain a clean, neat, and orderly reception area. Store luggage and coats according to site protocol. Validate parking and support parking equipment as needed. Answer telephone calls in a friendly and professional manner Ensure approved music playlists are used. Manage the audit process for lost and found items exceeding the designated retention period. Manage all approved literature and magazines in the reception area. Manage any promotional items or employee recognition items as required. Manage incoming mail and assist with outgoing mail as needed. Ensure timely submission of relevant invoices. Be flexible to take on ad hoc tasks
Customer support:
Ensure prompt and positive responses aligned with Client’s expectations of customer support and protocol to office incidents and requests Ensure all tickets are answered within the SLAs, respond to, and manage all tier 1 tickets, ensure tier 2 and tier 3 Jira tickets are appropriately triaged within the SLA Monitor Slack channel and respond promptly addressing the matter. Act as a point of contact for clients seeking help navigating all aspects of their workplace; both in-person and by email/Slack
Requirement :
High School Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office