Storage Engineer
$ 5,000 - $ 7,000 / month
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Roles and Responsibilities:
- Building a personal relationship with key client staff;
- Successful Service Delivery;
- SLA achievement and high level of customer satisfaction;
- Good communication around issues and opportunities - get things done, make things happen;
- Building service reports;
- Technical documents update and arrangement.
- Internal technical training to team and self-study for new technical and product
- Service reporting and sponsoring service delivery meetings;
- Removing all obstacles to customer satisfaction
- Looking out for client’s and MTS long term interests;
- Following up if service delivery is not meeting expectations;
Requirements:
Experience: technical service or equivalent technical role.
Education: Bachelor’s degree with major in Telecommunications/Electronics/Computer Sciences, or equivalent degree
Skills & Abilities:
- Good technical troubleshooting knowledge of data network,
- Knowledge of storage system [Pure Storage, NetApp, EMC Dell etc.,
- Operating System: Windows, Linux
- Storage technology : NFS, CIFS, NAS, SAN, DAS, TCP/IP,LAN, WAN, Fiber Channel etc. .
Language Requirements: English professional
Personal Qualities
- Self-Starter, team worker
- Good interpersonal skills and initiative
- High stress tolerance level
- Relationship management
- Analytical
- Excellent verbal and written communication skill
- Understanding of customer supported environment, storage and networking,
- Must aspire to a culture of service excellence, always putting the customer, our people and our business at the center of everything they Do.
Job Type: Full-time
Pay: $5,000.00 - $7,000.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person