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Digital Account Executive
$ 2,500 - $ 3,500 / month
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The Digital Account Executive is responsible for the retention and growth of accounts assigned to his/her team. This includes strengthening existing relationships with existing clients and working closely with the other departments to deliver a high standard of account servicing and excellent client experience with the digital agency.
Job Scopes:
- Sales driven account management to retain and grow the portfolio in order to achieve the team renewal revenue target set for the year
- Act as the single point of contact between client and agency
- Attend project brief with clients
- To understand clients’ business/brand to provide recommendation in digital marketing solutions to achieve marketing objectives
- Maintain and strengthen the relationship with existing clients assigned through regular contact via phone, email, or face-to-face meeting
- Do up cost estimate based on clients' requirements
- Day-to-day management of client's campaign
- Liaise with internal departments to deliver task necessary for the campaigns and projects
- Assist with the team on tender specifications and submissions document
- Work out the timeline and keep the clients inform of the progress of the project
- Management & resolution of project issues
- Strong understanding of digital media, new trends & technologies
- May need to create simple wireframes to illustrate the user journey and specifications to the client
Requirements:
- At least 1 Year(s) of related industry (consulting, digital, agency) experience
- Needs to be sales driven and comfortable in achieving renewal revenue growth
- Excellent writing skills and verbal communication skills
- Possess great problem-solving skills
- Possess excellent interpersonal skills
- Strong passion for Media/Online Marketing solutions
- Experience in understanding the needs of customers and delivering innovative solutions
- Prior Digital Agency experience in client management will be strongly preferred
Culture at Workplace:
- Knowledge transfer and sharing among team members
- Fast-paced environment
- 5-day work week
- Career progression is based on performance
Job Types: Full-time, Permanent, Contract, Fresh graduate
Contract length: 12 months
Pay: $2,500.00 - $3,500.00 per month
Benefits:
- Health insurance
- Promotion to permanent employee
Schedule:
- Monday to Friday
Education:
- Bachelor's or equivalent (Preferred)
Experience:
- Sales: 2 years (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Expected Start Date: 01/04/2025