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Storage Installation Engineer

$ 5,000 - $ 5,000 / month

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Job Description:

  • Building a personal relationship with key client staff;
  • Successful Service Delivery;
  • SLA achievement and high level of customer satisfaction;
  • Good communication around issues and opportunities - get things done, make things happen;
  • Building service reports;
  • Technical documents update and arrangement.
  • Internal technical training to team and self-study for new technical and product
  • Service reporting and sponsoring service delivery meetings;
  • Removing all obstacles to customer satisfaction
  • Looking out for client’s and MTS long term interests;
  • Following up if service delivery is not meeting expectations;

Requirements:

Experience: technical service or equivalent technical role.

Education: Bachelor’s degree with major in Telecommunications/Electronics/Computer Sciences, or equivalent degree

Skills & Abilities:

  • Good technical troubleshooting knowledge of data network,
  • Knowledge of storage system [Pure Storage, NetApp, EMC Dell etc.,
  • Operating System: Windows, Linux
  • Storage technology : NFS, CIFS, NAS, SAN, DAS, TCP/IP,LAN, WAN, Fiber Channel etc. .

Language Requirements: English professional

Personal Qualities:

  • Self-Starter, team worker
  • Good interpersonal skills and initiative
  • High stress tolerance level
  • Relationship management
  • Analytical
  • Excellent verbal and written communication skill
  • Understanding of customer supported environment, storage and networking,
  • Must aspire to a culture of service excellence, always putting the customer, our people and our business at the center of everything they Do.
  • Able to understand and deliver services which are provided on a 24x7x365 basis.

Job Type: Full-time

Pay: $5,000.00 per month

Schedule:

  • On call

Work Location: In person