Nutanix Resident Engineer

Job Description:

Key Responsibilities:

• Proficient with day-to-day operations of Nutanix solutions, and knowledgeable in external networking solutions from major switching vendors
• Possesses relevant domain expertise in areas relevant to organizational needs
• Demonstrates advanced problem solving and root cause analysis skills
• Able to instruct and perform TOI (transfer of information) to employees or train larger groups (up to 12)
• Possesses presentation and public speaking skills
• Understands and applies Nutanix best practices and engineering problem solving skills to present options that target customer use cases
• Consistently follows methodology to create solutions that achieve a specific business outcome
• Establishes relationship with direct customer technical counterparts, and first- or second-line customer management
• Able to document and operationalize Nutanix environment
• Develops standards on deploying/maintaining Virtual Machines (VMs)
• Works to establish Nutanix patching patterns
• Ensures compliance on Nutanix systems
• Prepares weekly progress reports using established engagement procedures
• Keeps management informed about any operational changes
• Well-versed in the Nutanix product line
• Engages with the customer environment to provide solution recommendations as that environment evolves

Requirements:

• 4-12 years in enterprise-class environments and datacenters
• Typically holds advanced certifications from industry solutions (relevant to organizational needs)
• Nutanix certified
• Ability to work in a team setting or alone with limited customer direction
• Analytical mindset with the ability to interpret data and derive actionable insights.