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Role:
- Handle clients inquiries (walk-in, phone, email...)
- Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
- Ensure daily operations (taking payments, recording new registration, follow-up of students, printing of attendance sheets, rescheduling...)
- Tidy-up classrooms between lessons
Requirements:
- 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
- Good presentation and customer-oriented
- Comfortable with clients face to face and over the phone
- Dynamic, self-driven, professional and reliable
- Proficient with Office, email
- Good level of English
- Singaporean preferred
Job Types: Part-time, Contract
Contract length: 12 months
Pay: $900.00 - $1,500.00 per month
Expected hours: 15 – 20 per week
Schedule:
- Monday to Friday
Work Location: In person