
Customer Relations Executive
- Flexible hours available
- 1 year of relevant work experience required for this role
- Expected salary: $2,000 - $3,000 per month
CUSTOMER SERVICE REPRESENTATIVE / SENIOR / SUPERVISOR
High end salon in orchard area looking for Front desk
Work closely with Salon Manager
Attend to incoming calls & customer enquiries. Check in/check out clients
Record/register all clients details in Shortcuts POS system, End of Day Closing
Recommend/provide information about products and services
Assist in marketing tasks as and when assigned on
Monitor & manage clients within the salon
Resolve customer complaints
Miscellaneous administrative work inclusive of organizing of mailing lists and packages’ records,
Communicate with and engage trainees, stylists, technicians, tea ladies and other fellow employees on areas of customer service and operation
REQUIREMENTS
Has a service-oriented mindset and people-centricity in dealing with clients and fellow colleagues
Preferably with some customer service experience
Able to speak English and Mandarin, Cantonese will be a bonus
Able to work independently and multitask
Good communication and interpersonal skills
A good team player
Has a positive attitude
We regret that only shortlisted candidates will be notified.
Job Type: Full-time
Salary: $2000 - $2100 (Basic) + attractive commission (up to $1200)
Staff benefit: Medical benefits and insurance, birthday leave, complimentary haircut and colour monthly
Work location: 391 Orchard Road, 03-02/02A/03 Takashimaya Ngee Ann City. 238872 Singapore.