Assistant Outlet Manager
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
Walk-in interviews for this role is available on Friday, 4 April, at the Bedok Town Square Job Fair from 10 AM to 4 PM!
Visit https://sgjobstreetexpress.com/jobfair25 to learn more and register your interest today
Job Summary
The Assistant Store Manager plays a crucial role in supporting the Store Manager to drive both financial performance and operational success. This role involves overseeing daily operations, leading a team, and ensuring that the store meets high standards of service and food quality.
Responsibilities:
• Assist in managing store operations to ensure smooth daily functioning.
• Lead and supervise Supervisors and Crew members to achieve operational goals.
• Plan and deploy staffing to ensure adequate manpower for daily operations.
• Maintain food preparation guidelines to achieve desired quality and standards.
• Coach staff to deliver an exceptional service experience to customers.
• Address customer queries and feedback in a professional and timely manner.
• Ensure compliance with food safety, hygiene, and sanitation standards as per statutory guidelines.
• Enforce adherence to company policies and standard operating procedures.
• Monitor staff performance and enforce discipline when necessary.
• Facilitate on-the-job training for all staff to ensure continuous development.
• Monitor supplier operations and provide feedback to the Store Manager when necessary.
Requirements:
• GCE 'O' Level or equivalent.
• Minimum of 3 years of relevant experience in the food and beverage industry (experience in Japanese cuisine is a plus).
• Strong communication skills to effectively lead and motivate a team.
• Quality-driven with a solid understanding of local food and beverage trends.
• A keen eye for detail and a customer-centric mindset.
• Ability to work effectively in a fast-paced environment.
• Availability to work on weekends and public holidays.
• Junior applicants may be considered for the Supervisor role.