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FULLTIME HOTEL SUPERVISOR - STAY IN (MALAYSIAN QUOTA ONLY)

$ 2,500 - $ 2,500 / month

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WORKING CONDITIONS:

• Full-time role (stay-in required, accommodation provided)

• 6-day workweek

• 8-hour shifts



JOB DETAILS:

• Position: HOTEL SUPERVISOR

• Location: Mosque St, #8A, Singapore 059488

• Salary: $2,500

• Work Pass available for Malaysian candidates



KEY RESPONSIBILITIES:

Staff Management:

• Supervise and coordinate front desk, housekeeping, and other hotel staff

• Train employees on procedures and service standards

• Create work schedules and ensure appropriate staffing

• Monitor performance, provide feedback, and coaching

Operations Oversight:

• Ensure all departments meet operational standards

• Coordinate interdepartmental communication

• Conduct regular inspections of hotel areas

• Implement and maintain quality control procedures

Guest Services:

• Ensure guests receive high-quality service

• Handle escalated complaints and resolve issues promptly

• Implement strategies to enhance guest satisfaction

• Monitor feedback and develop improvement plans

Administrative Duties:

• Maintain and review operational reports and records

• Assist with inventory management and supply ordering

• Ensure compliance with hotel policies and procedures

• Support budget preparation and cost control

Safety and Security:

• Enforce safety and security policies for guests and staff

• Ensure compliance with health, safety, and hygiene regulations

• Respond to emergency situations per protocols

• Conduct safety training and drills



REQUIREMENTS:

Professional Experience:

• Hotel supervisory experience required

Technical Skills:

• Proficiency in hotel property management systems

• Knowledge of front desk and housekeeping operations

Personal Attributes:

• Strong leadership and team management abilities

• Excellent problem-solving and decision-making skills

• Professional demeanor

• Ability to work under pressure in a fast-paced environment



EA Personnel Name: Alex Lee
EA Personnel No: R24123784
EA License No: 24C2354