Call Centre Support Officer
$ 2,200 - $ 2,200 / month
Checking job availability...
Original
Simplified
• Automotive Industry
• Excellent Perks and Supportive Work Environment
• Variable Shift Allowance, Medical, Dental & Insurance Benefits
• Well-Established Company
• Immediate Vacancy
Job Summary:
The role of a Call Center Support Officer typically handles customer inquiries and provide assistance to members over the phone. Key responsibilities include responding to calls and emails from members regarding roadside assistance, membership services and general inquiries &etc.
Job Descriptions :
To receive and make inbound and outbound calls from / to customers
To perform job order taking /entry, related to vehicle breakdown
To accurately capture and submit job order via GPS/CAD system
To assign jobs and monitor job status
To liaise with contractor when there’s a need to utilize their services
To handle all calls in a professional and courteous manner
To attend to customer’s complaints and escalate complaints to supervisor if necessary
To perform credit card sale transaction when required
To undertake adhoc task as and when assigned
Job Requirements :
Minimum “N” Level and above
Preferably with 1 to 2 years working experience in Customer Service
Good Computer and communication skills will be advantage
Good Team player who is service-oriented
Able to work on rotating shifts, including weekends and public holidays
HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration
We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253
• Excellent Perks and Supportive Work Environment
• Variable Shift Allowance, Medical, Dental & Insurance Benefits
• Well-Established Company
• Immediate Vacancy
Job Summary:
The role of a Call Center Support Officer typically handles customer inquiries and provide assistance to members over the phone. Key responsibilities include responding to calls and emails from members regarding roadside assistance, membership services and general inquiries &etc.
Job Descriptions :
To receive and make inbound and outbound calls from / to customers
To perform job order taking /entry, related to vehicle breakdown
To accurately capture and submit job order via GPS/CAD system
To assign jobs and monitor job status
To liaise with contractor when there’s a need to utilize their services
To handle all calls in a professional and courteous manner
To attend to customer’s complaints and escalate complaints to supervisor if necessary
To perform credit card sale transaction when required
To undertake adhoc task as and when assigned
Job Requirements :
Minimum “N” Level and above
Preferably with 1 to 2 years working experience in Customer Service
Good Computer and communication skills will be advantage
Good Team player who is service-oriented
Able to work on rotating shifts, including weekends and public holidays
HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration
We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253