Clinic Assistant

Position Overview

This position
focuses on delivering excellent patient care, maintaining efficient
administrative processes, and supporting healthcare professionals in a
family-friendly and patient-centric environment.

Key Responsibilities


Front Desk Operations



Welcome and register
patients, ensuring accurate data entry into the clinic's system.
Handle appointment
scheduling and manage clinic calendars
Provide information about
the clinic's services and address patient inquiries

Patient Care

Assist patients during their
visit
Ensure a positive patient
experience

Administrative
Duties

Maintain accurate and
up-to-date patient records in compliance with confidentiality
regulations.
Process payments, insurance
claims, and Third-Party Administrator (TPA) transactions.
Monitor and order clinic
supplies and inventory as needed.

Clinical
Support

Assist doctors when required.
Manage and maintain medical
equipment following clinic protocols.

Compliance
and Safety

Ensure compliance with
healthcare regulations, including the clinic’s hygiene, safety, and
infection control standards.
Respond to emergencies
promptly and appropriately, following clinic procedures.


Required Skills and Qualifications


Educational
Background: Minimum of O-Level or equivalent.
Experience: Prior experience
in a similar role, preferably in a family clinic or healthcare setting, is
advantageous.
Skills:
Strong interpersonal and
communication skills to provide exceptional service to patients.
Organizational and
multitasking abilities to manage administrative tasks efficiently.
Attention to detail,
particularly in data entry and record-keeping.

Attributes:
Friendly, empathetic, and
patient-oriented demeanor.
Team player with a proactive
and positive attitude.