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Temp Call Centre Assistant x 10 (For Government Project) (Part Time Job) #JTL

$ 1,800 - $ 1,800 / month

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Act as the first point of contact for the customers
- Supporting Client’s calls
- Calls will be recorded, and information needs to be input into system
- Call are coming in from our telephony - soft phone Avaya
- Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction
- Provide satisfactory explanations to customers and take remedial action where necessary
- To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
- Ad-hoc duties that related to contact centre projects.

Requirement

Minimum 'O' level/ Higher NITEC/ Diploma in any discipline
Preferably with prior office administration experiences
Able to commit the following hours: 9am to 6pm (Mon), 10am-2pm/ 11am-3pm (Tues to Fri)

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599