e-Commerce - Emails Case Handling Officer (Changi Airport/ FULL Time)
$ 2,500 - $ 2,500 / month
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Background Information
Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a
part of their team!
Job Duties
Responding to customer inquiries regarding the Rewards Program, feedback, and membership account servicing across all communication channels
Serve as the initial point of contact and primary liaison between all relevant stakeholders, ensuring continuous ownership of interactions throughout their lifecycle
Identify and escalate issues as necessary
Communicate efficiently with clients and intermediaries to ensure prompt and satisfactory resolution of cases or complaint
Collaborate with internal and external stakeholders to review and improve work processes, aiming to enhance the customer experience
Perform other ad hoc duties as assigned
Job Requirements
- Minimum GCE O Level with 2 - 3 years of customer service experience, preferably in contact center
- Candidates with retail customer service experience will be highly preferred
- Resourceful, possess good communication & inter-personal skills
- Proactive and attentive to details
- Able to work in a fast pace and challenging environment
Other Information
Salary Up to $2700 (Inclusive Incentives)
Working hours 9am to 9pm (Shift, 2 days work, 2 days off)
Interested applicants, please email to [email protected] or WhatsApp to 97294098
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA Personnel Name: Agnes Ng
EA Personnel No: R1103939
EA License No: 90C3494
Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a
part of their team!
Job Duties
Responding to customer inquiries regarding the Rewards Program, feedback, and membership account servicing across all communication channels
Serve as the initial point of contact and primary liaison between all relevant stakeholders, ensuring continuous ownership of interactions throughout their lifecycle
Identify and escalate issues as necessary
Communicate efficiently with clients and intermediaries to ensure prompt and satisfactory resolution of cases or complaint
Collaborate with internal and external stakeholders to review and improve work processes, aiming to enhance the customer experience
Perform other ad hoc duties as assigned
Job Requirements
- Minimum GCE O Level with 2 - 3 years of customer service experience, preferably in contact center
- Candidates with retail customer service experience will be highly preferred
- Resourceful, possess good communication & inter-personal skills
- Proactive and attentive to details
- Able to work in a fast pace and challenging environment
Other Information
Salary Up to $2700 (Inclusive Incentives)
Working hours 9am to 9pm (Shift, 2 days work, 2 days off)
Interested applicants, please email to [email protected] or WhatsApp to 97294098
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA Personnel Name: Agnes Ng
EA Personnel No: R1103939
EA License No: 90C3494