Guest Services Officer
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $1,800 - $2,000 per month
Before submitting your resume, kindly take note to include the following information or it will not be considered:
Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.)
Relevant experience and references (if available)
The Sultan Hotel
Front Office Guest Service Officer (Full Time)
5-day work week, including rotating weekends and public holidays (off days for public holidays will be provided in lieu)
Rotating 8-hour shifts
Responsibilities
Registering all hotel guests and maintaining accurate cashier shifts
Communicating and assisting hotel guests with all requests and needs
Communicating with different departments to service guest requests
Ensuring smooth running of front desk operations during shift
Ensuring smooth transition between front office shifts
Abidance by Standard Operation Procedures (SOPs)
Maintaining and improving all aspects of hotel guest relations
Maintaining the integrity of the hotel’s image
Job Benefits
FULL TIME (upon confirmation)
Competitive base salary
Monthly meal allowance
Profit-sharing scheme eligibility ($100 - $500 per month when in force)
Medical allowance
Paid Annual Leave from 10 days
Friendly and warm work environment
Applicant Requirements
An excellent command of the English language is a must
Applicants must be willing to work public holidays and weekends (with off days provided in lieu for public holidays)
Applicant should be disciplined, service and people-oriented, and be comfortable interacting with an international clientele