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Retail Lead / Assistant

$ 2,000 - $ 3,000 / month

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About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

Our vision is to become a global leader in providing enchanting crystal experiences that empower individuals to manifest their dreams and connect with the beauty of nature. Through quality crystals, innovative designs, and a commitment to customer delight, we aim to be the go-to destination for those seeking inspiration, serenity, and transformative experiences with crystals.

Job Responsibilities

  • Order Processing : Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction.
  • Fulfill Customer’s Orders & Customisation Request
  • Retail Operation & Customer Service : Assist with the retail floor on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
  • Handicraft works : Assist in assembling and crafting unique crystal-related products while ensuring high quality and workmanship for customers.
  • TikTok LIVE Hosting : Conduct engaging live-selling sessions to showcase products, interact with customers and generate sales.
  • Packing: Package products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
  • E-commerce Operation Support : Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
  • Daily Housekeeping Duties
  • Other Ad-Hoc Duties as Assigned

Job Requirements

  • High initiative and positive attitude, able to work independently and as a team
  • Skilled in handicrafts and product assembly
  • Basic knowledge computer software and social media platform (Instagram, MS Office, Google Software, Excel) is required
  • Experience with TikTok LIVE is a plus
  • Crystals knowledge is not necessary but will be beneficial
  • Training will be provided
  • Must be able to work on Saturdays
  • Full time position with 5.5 work days per week

Benefit

  • Gym and pool use
  • Monthly team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
  • Annual retreat

Job Type: Full-time

Pay: $2,000.00 - $3,000.00 per month

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Work Location: In person

Expected Start Date: 07/04/2025