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Sales Support Executive

$ 2,200 - $ 3,700 / month

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The IT Sales Support Executive will provide customer service and sales support to clients, ensuring a seamless experience. You will work closely with the sales and technical teams to resolve issues, maintain customer relationships, and support business growth.

Key Responsibilities:

  • Deliver excellent customer service and sales support.
  • Resolve customer inquiries and issues promptly.
  • Maintain and update customer records in the CRM system.
  • Assist with order processing and fulfillment.
  • Build and maintain strong customer relationships.
  • Support marketing and promotional activities.
  • Monitor customer feedback and share insights with the team.
  • Help develop and improve customer service processes.
  • Perform other duties as needed to support the team.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team.
  • Basic IT knowledge and willingness to learn.
  • Prior customer service or sales support experience is a plus but not required.
  • Proficiency in Microsoft Office and CRM tools is an advantage.
  • Positive attitude and passion for technology.

The IT Sales Support Executive will provide customer service and sales support to clients, ensuring a seamless experience. You will work closely with the sales and technical teams to resolve issues, maintain customer relationships, and support business growth.

Key Responsibilities:

  • Deliver excellent customer service and sales support.
  • Resolve customer inquiries and issues promptly.
  • Maintain and update customer records in the CRM system.
  • Assist with order processing and fulfillment.
  • Build and maintain strong customer relationships.
  • Support marketing and promotional activities.
  • Monitor customer feedback and share insights with the team.
  • Help develop and improve customer service processes.
  • Perform other duties as needed to support the team.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team.
  • Basic IT knowledge and willingness to learn.
  • Prior customer service or sales support experience is a plus but not required.
  • Proficiency in Microsoft Office and CRM tools is an advantage.
  • Positive attitude and passion for technology.