
Sales Support Executive
$ 2,200 - $ 3,700 / month
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The IT Sales Support Executive will provide customer service and sales support to clients, ensuring a seamless experience. You will work closely with the sales and technical teams to resolve issues, maintain customer relationships, and support business growth.
Key Responsibilities:
- Deliver excellent customer service and sales support.
- Resolve customer inquiries and issues promptly.
- Maintain and update customer records in the CRM system.
- Assist with order processing and fulfillment.
- Build and maintain strong customer relationships.
- Support marketing and promotional activities.
- Monitor customer feedback and share insights with the team.
- Help develop and improve customer service processes.
- Perform other duties as needed to support the team.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work independently and in a team.
- Basic IT knowledge and willingness to learn.
- Prior customer service or sales support experience is a plus but not required.
- Proficiency in Microsoft Office and CRM tools is an advantage.
- Positive attitude and passion for technology.
The IT Sales Support Executive will provide customer service and sales support to clients, ensuring a seamless experience. You will work closely with the sales and technical teams to resolve issues, maintain customer relationships, and support business growth.
Key Responsibilities:
- Deliver excellent customer service and sales support.
- Resolve customer inquiries and issues promptly.
- Maintain and update customer records in the CRM system.
- Assist with order processing and fulfillment.
- Build and maintain strong customer relationships.
- Support marketing and promotional activities.
- Monitor customer feedback and share insights with the team.
- Help develop and improve customer service processes.
- Perform other duties as needed to support the team.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work independently and in a team.
- Basic IT knowledge and willingness to learn.
- Prior customer service or sales support experience is a plus but not required.
- Proficiency in Microsoft Office and CRM tools is an advantage.
- Positive attitude and passion for technology.