Patient Service Associate, Inpatient Operations*
Salary undisclosed
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The incumbent will be the ambassador of the organisation for providing excellent patient service to our customers and shall be responsible to:
- Assist in the collection of payment for discharging patients
- Conduct financial counselling for inpatient stay/charges
- Perform discharging procedures for patients
- Obtain follow up appointment for Inpatient patients
- Help in additional responsibilities as assigned by supervisors
- Minimum GCE N Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work 2 rotating shifts, including weekends and public holidays
The incumbent will be the ambassador of the organisation for providing excellent patient service to our customers and shall be responsible to:
- Assist in the collection of payment for discharging patients
- Conduct financial counselling for inpatient stay/charges
- Perform discharging procedures for patients
- Obtain follow up appointment for Inpatient patients
- Help in additional responsibilities as assigned by supervisors
- Minimum GCE N Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work 2 rotating shifts, including weekends and public holidays