
Senior Engineer (IT Infrastructure)
Salary undisclosed
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LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Education & Certification
Be part of our diverse and inclusive team.
Job Responsibilities
- Perform tasks at the direction of supervisor
- Manage & monitor the health of the network & server environments on a 24x7 rotating shift basis
- Follow established processes used by the team and participate in regular process reviews
- Maintain service standards defined in OLA/SLA
- Ticket management (incident, service request & change) for network & systems queues
- Respond to incidents following the standard incident response procedure & assist with resolution
- Network equipment configuration & management, including switches, firewalls & IPS
- Assignment & management of IP addresses
- Basic Windows administration tasks, including patch management
- Building of Wintel virtual machines
- Daily handover to shift personnel
- Project support to the business unit as required
- Consolidation of team documentation upon project completion
- IT service requests may include solving escalation issues related to gaming systems
Education & Certification
- Degree in Business or Technology related curriculum preferred
- Additional experience may be substituted in lieu of a degree
- Formal training and certification in Network Management & Design
- Formal training and certification in Windows Operating System Management & Design (preferred)
- Formal training and certification in VMware virtualization (preferred)
- Experience working in a high-pressured 24x7 environment
- Strong experience with network switching/routing &/or firewalls configuration & management
- Minimum 5 years hands-on experience with network support, 3 years for Windows support
- Experience in network hardware/software troubleshooting /performance tuning
- Experience in firewall support, maintenance & troubleshooting support
- Experience supporting & maintaining a medium to large scale enterprise network
- Experience with HP Procurve &/or Check Point Firewalls extremely advantageous
- Minimum 3 years’ experience with MS server (2003/2008/2008R2), Active Directory and VMware
- Hands-on experience with server hardware (HP/IBM/Dell/Cisco) preferred
- Experience with server patch management using Microsoft SCCM
- Experience in server and Microsoft OS troubleshooting /performance tuning
- General experience with other infrastructure components (storage, backup)
- Knowledge in network design & implementation
- Troubleshooting techniques
- Able to handle multiple tasks
- Good communication skills
- Organized and detail-oriented
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Education & Certification
Be part of our diverse and inclusive team.
Job Responsibilities
- Perform tasks at the direction of supervisor
- Manage & monitor the health of the network & server environments on a 24x7 rotating shift basis
- Follow established processes used by the team and participate in regular process reviews
- Maintain service standards defined in OLA/SLA
- Ticket management (incident, service request & change) for network & systems queues
- Respond to incidents following the standard incident response procedure & assist with resolution
- Network equipment configuration & management, including switches, firewalls & IPS
- Assignment & management of IP addresses
- Basic Windows administration tasks, including patch management
- Building of Wintel virtual machines
- Daily handover to shift personnel
- Project support to the business unit as required
- Consolidation of team documentation upon project completion
- IT service requests may include solving escalation issues related to gaming systems
Education & Certification
- Degree in Business or Technology related curriculum preferred
- Additional experience may be substituted in lieu of a degree
- Formal training and certification in Network Management & Design
- Formal training and certification in Windows Operating System Management & Design (preferred)
- Formal training and certification in VMware virtualization (preferred)
- Experience working in a high-pressured 24x7 environment
- Strong experience with network switching/routing &/or firewalls configuration & management
- Minimum 5 years hands-on experience with network support, 3 years for Windows support
- Experience in network hardware/software troubleshooting /performance tuning
- Experience in firewall support, maintenance & troubleshooting support
- Experience supporting & maintaining a medium to large scale enterprise network
- Experience with HP Procurve &/or Check Point Firewalls extremely advantageous
- Minimum 3 years’ experience with MS server (2003/2008/2008R2), Active Directory and VMware
- Hands-on experience with server hardware (HP/IBM/Dell/Cisco) preferred
- Experience with server patch management using Microsoft SCCM
- Experience in server and Microsoft OS troubleshooting /performance tuning
- General experience with other infrastructure components (storage, backup)
- Knowledge in network design & implementation
- Troubleshooting techniques
- Able to handle multiple tasks
- Good communication skills
- Organized and detail-oriented