
Guest Service Agent - Ticketing, Box Office (Temp - 3 Months)
Salary undisclosed
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LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Education & Certification
Be part of our diverse and inclusive team.
Job Responsibilities
- Provide excellent customer service to guests
- Attend to walk-up ticket sales and enquires at onsite ticketing counters
- Perform ticket sales transactions quickly and accurately using computer-based ticketing system
- Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes
- Perform daily opening, closing and reconciliation of sales
- Attempt to resolve incidents or record and escalate to the Supervisor in-charge where necessary
- Any other duties assigned
Education & Certification
- Minimum GCE 'O' level qualifications
- Customer Service/Retail Experience preferred
- Able to work well in a team; a good team player
- Fluent in English; fluency in other languages is a plus
- Pleasant attitude and cheerful demeanor
- Neat and well-groomed
- Fast learner; proficient in computer systems
- Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations
- Able to commit to a 5-day shift-based work week, including on weekends and public holidays, from 1 Jan - 30 March 2025, with possible extension if the opportunity arises
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Education & Certification
Be part of our diverse and inclusive team.
Job Responsibilities
- Provide excellent customer service to guests
- Attend to walk-up ticket sales and enquires at onsite ticketing counters
- Perform ticket sales transactions quickly and accurately using computer-based ticketing system
- Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes
- Perform daily opening, closing and reconciliation of sales
- Attempt to resolve incidents or record and escalate to the Supervisor in-charge where necessary
- Any other duties assigned
Education & Certification
- Minimum GCE 'O' level qualifications
- Customer Service/Retail Experience preferred
- Able to work well in a team; a good team player
- Fluent in English; fluency in other languages is a plus
- Pleasant attitude and cheerful demeanor
- Neat and well-groomed
- Fast learner; proficient in computer systems
- Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations
- Able to commit to a 5-day shift-based work week, including on weekends and public holidays, from 1 Jan - 30 March 2025, with possible extension if the opportunity arises