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Desktop Support Engineer #IAC

$ 3,000 - $ 3,500 / month

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  1. Provide hands on support of desktop / laptop / mobile devices in coordination with Service Desk Team
  2. Work with Centre of Excellence responsible for developing the framework, processes, tools and templates used by Deskside Support team
  3. Drives continuous improvement by leading a transformation team mandated to review support processes, methodologies and tooling
  4. Providing feedback to System Enhancement teams to gather business platform requirements and determine/recommend required changes to offered IT Services including influencing other GTI teams to deliver on interrelated upgrades and solutions
  5. Responsible for developing new operating models for deskside support services for delivery to customer.
  6. Responsible for continuous improvement of End User Services experience through participating in periodic technology platform reviews and customer service.
  7. Leads the selection and implementation of suitable technologies to support business objectives.
  8. Handling Walk Up Support for customer for Technical Support Issue.
  9. Any other ad hoc duties as adviced by the supervisors

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

  1. Provide hands on support of desktop / laptop / mobile devices in coordination with Service Desk Team
  2. Work with Centre of Excellence responsible for developing the framework, processes, tools and templates used by Deskside Support team
  3. Drives continuous improvement by leading a transformation team mandated to review support processes, methodologies and tooling
  4. Providing feedback to System Enhancement teams to gather business platform requirements and determine/recommend required changes to offered IT Services including influencing other GTI teams to deliver on interrelated upgrades and solutions
  5. Responsible for developing new operating models for deskside support services for delivery to customer.
  6. Responsible for continuous improvement of End User Services experience through participating in periodic technology platform reviews and customer service.
  7. Leads the selection and implementation of suitable technologies to support business objectives.
  8. Handling Walk Up Support for customer for Technical Support Issue.
  9. Any other ad hoc duties as adviced by the supervisors

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd