
Desktop Support Engineer #IAC
$ 3,000 - $ 3,500 / month
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- Provide hands on support of desktop / laptop / mobile devices in coordination with Service Desk Team
- Work with Centre of Excellence responsible for developing the framework, processes, tools and templates used by Deskside Support team
- Drives continuous improvement by leading a transformation team mandated to review support processes, methodologies and tooling
- Providing feedback to System Enhancement teams to gather business platform requirements and determine/recommend required changes to offered IT Services including influencing other GTI teams to deliver on interrelated upgrades and solutions
- Responsible for developing new operating models for deskside support services for delivery to customer.
- Responsible for continuous improvement of End User Services experience through participating in periodic technology platform reviews and customer service.
- Leads the selection and implementation of suitable technologies to support business objectives.
- Handling Walk Up Support for customer for Technical Support Issue.
- Any other ad hoc duties as adviced by the supervisors
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: [email protected]
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd
- Provide hands on support of desktop / laptop / mobile devices in coordination with Service Desk Team
- Work with Centre of Excellence responsible for developing the framework, processes, tools and templates used by Deskside Support team
- Drives continuous improvement by leading a transformation team mandated to review support processes, methodologies and tooling
- Providing feedback to System Enhancement teams to gather business platform requirements and determine/recommend required changes to offered IT Services including influencing other GTI teams to deliver on interrelated upgrades and solutions
- Responsible for developing new operating models for deskside support services for delivery to customer.
- Responsible for continuous improvement of End User Services experience through participating in periodic technology platform reviews and customer service.
- Leads the selection and implementation of suitable technologies to support business objectives.
- Handling Walk Up Support for customer for Technical Support Issue.
- Any other ad hoc duties as adviced by the supervisors
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: [email protected]
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd