
HR Service Centre Coordinator, Singapore
Salary undisclosed
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- Execute people transactions across the entire employee lifecycle, including recruiting/onboarding through to off boarding
- Be accountable and proactive, ensuring all queries and tasks are resolved accurately and within Service Level Agreement (SLA), escalating where appropriate to the Team Leader.
- Build a strong knowledge repository of processes
- Participate in delivering and executing HR Services Strategy
- Experience of working within a fast-paced HR Operations/HR Service Centre environment
- Strong understanding of local legal requirements in your specific region e.g. APAC statutory regulations, data privacy requirements, etc
- Experience of managing HR processes in a matrix /complex organization
- Strong analytical and problem-solving skills to be able to monitor volumes, escalate concerns and identify process improvements
- Excellent interpersonal and communication skills,
- An ability to effectively engage with stakeholders at all levels
- Meticulous attention to detail, with strong ownership at work
- Comfortable with data and technology, including virtual collaboration tools, and using data to inform decisions
- A positive customer service mindset,
- Be a team player with a desire to support others and continuously raise the bar
- Anticipate customer and stakeholder needs with proactive follow through
- Experience with process optimization or continuous improvement is a plus
- Work in a constantly changing environment within a dynamic and diverse team
- Exposure to a wide range of HR processes with opportunities to participate in larger HR projects
- Continuous growth and development
- A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Execute people transactions across the entire employee lifecycle, including recruiting/onboarding through to off boarding
- Be accountable and proactive, ensuring all queries and tasks are resolved accurately and within Service Level Agreement (SLA), escalating where appropriate to the Team Leader.
- Build a strong knowledge repository of processes
- Participate in delivering and executing HR Services Strategy
- Experience of working within a fast-paced HR Operations/HR Service Centre environment
- Strong understanding of local legal requirements in your specific region e.g. APAC statutory regulations, data privacy requirements, etc
- Experience of managing HR processes in a matrix /complex organization
- Strong analytical and problem-solving skills to be able to monitor volumes, escalate concerns and identify process improvements
- Excellent interpersonal and communication skills,
- An ability to effectively engage with stakeholders at all levels
- Meticulous attention to detail, with strong ownership at work
- Comfortable with data and technology, including virtual collaboration tools, and using data to inform decisions
- A positive customer service mindset,
- Be a team player with a desire to support others and continuously raise the bar
- Anticipate customer and stakeholder needs with proactive follow through
- Experience with process optimization or continuous improvement is a plus
- Work in a constantly changing environment within a dynamic and diverse team
- Exposure to a wide range of HR processes with opportunities to participate in larger HR projects
- Continuous growth and development
- A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe