Manager, Community Care Integration
Working locations: Compassvale Bow
Job purpose
The jobholder is primarily responsible for supporting effective, seamless delivery of integrated care to seniors in the sub-region that SASCO Home is the Integrated Community Care Provider (ICCP). The role requires fostering collaboration between Senior Care Centres (SCC), Active Ageing Centres (AAC), Home Personal Care (HPC+), and Home Therapy (HT) Services of different partners in the sub-region to meet seniors' diverse needs. The manager will track and report on the performance of the service delivery in the sub-region.
Duties and responsibilities
Coordination Between Partners:
- Facilitate collaboration among SCC, AAC, HPC+, and HT providers for smooth ICCP service delivery.
- Facilitate ICCP partners’ leadership meetings to set strategic directions, address service gaps, and assess resource opportunities.
- Facilitate ICCP partners’ operational level meetings to plan and manage the successful delivery of the 4 core eldercare services in the sub-region.
Reporting & Administrative:
- Oversee timely submission of progress reports and claims to MOH and AIC.
- Act as the main point of contact for ICCP-related administrative matters.
Additional Responsibilities:
- Undertake other duties as required to ensure the ICCP function’s success.
- Proactively identify challenges and opportunities for service improvement.
Qualifications & Skills Required
- Bachelor’s degree in healthcare management, gerontology, or a related field.
- 4 – 6 years of community care experience.
- Familiarity with senior care services and community care delivery models.
- Strong understanding of performance metrics, KPIs, and regulations in healthcare.
- Strong leadership, communication, and interpersonal skills.
- Strategic thinking aligned with operational priorities.
- Proactive, solution-oriented mindset with focus on results.
Working locations: Compassvale Bow
Job purpose
The jobholder is primarily responsible for supporting effective, seamless delivery of integrated care to seniors in the sub-region that SASCO Home is the Integrated Community Care Provider (ICCP). The role requires fostering collaboration between Senior Care Centres (SCC), Active Ageing Centres (AAC), Home Personal Care (HPC+), and Home Therapy (HT) Services of different partners in the sub-region to meet seniors' diverse needs. The manager will track and report on the performance of the service delivery in the sub-region.
Duties and responsibilities
Coordination Between Partners:
- Facilitate collaboration among SCC, AAC, HPC+, and HT providers for smooth ICCP service delivery.
- Facilitate ICCP partners’ leadership meetings to set strategic directions, address service gaps, and assess resource opportunities.
- Facilitate ICCP partners’ operational level meetings to plan and manage the successful delivery of the 4 core eldercare services in the sub-region.
Reporting & Administrative:
- Oversee timely submission of progress reports and claims to MOH and AIC.
- Act as the main point of contact for ICCP-related administrative matters.
Additional Responsibilities:
- Undertake other duties as required to ensure the ICCP function’s success.
- Proactively identify challenges and opportunities for service improvement.
Qualifications & Skills Required
- Bachelor’s degree in healthcare management, gerontology, or a related field.
- 4 – 6 years of community care experience.
- Familiarity with senior care services and community care delivery models.
- Strong understanding of performance metrics, KPIs, and regulations in healthcare.
- Strong leadership, communication, and interpersonal skills.
- Strategic thinking aligned with operational priorities.
- Proactive, solution-oriented mindset with focus on results.