Administrative Assistant

About the Company

Nexus Professional Academy (NPA) is a registered commercial school in Singapore, specializing in high-quality training across psychology, business, exam preparation, and language. As an accredited, one-stop training academy, NPA serves learners from diverse backgrounds, providing academic and skills-based programs designed to foster personal and professional growth.

The training academy is looking for a motivated, disciplined, a detailed oriented, conscientious, and responsible individual to take on the administrative assistant (part time) role.

Work Arrangement

• Start-up environment.
• Approximately 20 hours a week.
• Possibility of upgraded to full-time role.
• Monday to Friday.
• 3pm to 7:30pm.

Main Duties and Responsibilities

· Contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.

· Ensure course materials are made available in a timely manner.

· Provide prompt and accurate information and updates to students and relevant stakeholders.

· Supporting Lecturers on admin matters.

· Ensure valid student status and attendance for all current students.

· Release of Examination information to current students.

· Organize and conduct orientation for new students.

· Prepare and disseminate confirmed start classes / start term information.

· Work closely with GM to resolve student issues.

· Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.

· Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.

· Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.

· Conduct module evaluation; focus groups; student surveys.

· Support students on student portal, LMS and any other student support management system.

· Update and maintain student data in the Academy’s data management system.

· Monitor student payment of course fees.

· Process student refunds.

· Prepare examination nominal roll for Exam Unit.

· Assist GM in the running of events.

· Any other ad-hoc duties as required by the company from time to time.

Requirements

· Diploma in any field with 1 - 3 years of experience preferred.

· Prior experience in the Private / Education Industry is preferred.

· Meticulous and self-motivated with strong organisation skills.

· Possess good time management and administration skills.

· Able to work individually and as a team player with customer-oriented mindset and good communication skills.

· Able to work under pressure.

· Proficient in Microsoft Office applications.

Benefits

• Basic + Commission + Incentives
• Commission is uncapped

About the Company

Nexus Professional Academy (NPA) is a registered commercial school in Singapore, specializing in high-quality training across psychology, business, exam preparation, and language. As an accredited, one-stop training academy, NPA serves learners from diverse backgrounds, providing academic and skills-based programs designed to foster personal and professional growth.

The training academy is looking for a motivated, disciplined, a detailed oriented, conscientious, and responsible individual to take on the administrative assistant (part time) role.

Work Arrangement

• Start-up environment.
• Approximately 20 hours a week.
• Possibility of upgraded to full-time role.
• Monday to Friday.
• 3pm to 7:30pm.

Main Duties and Responsibilities

· Contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.

· Ensure course materials are made available in a timely manner.

· Provide prompt and accurate information and updates to students and relevant stakeholders.

· Supporting Lecturers on admin matters.

· Ensure valid student status and attendance for all current students.

· Release of Examination information to current students.

· Organize and conduct orientation for new students.

· Prepare and disseminate confirmed start classes / start term information.

· Work closely with GM to resolve student issues.

· Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.

· Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.

· Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.

· Conduct module evaluation; focus groups; student surveys.

· Support students on student portal, LMS and any other student support management system.

· Update and maintain student data in the Academy’s data management system.

· Monitor student payment of course fees.

· Process student refunds.

· Prepare examination nominal roll for Exam Unit.

· Assist GM in the running of events.

· Any other ad-hoc duties as required by the company from time to time.

Requirements

· Diploma in any field with 1 - 3 years of experience preferred.

· Prior experience in the Private / Education Industry is preferred.

· Meticulous and self-motivated with strong organisation skills.

· Possess good time management and administration skills.

· Able to work individually and as a team player with customer-oriented mindset and good communication skills.

· Able to work under pressure.

· Proficient in Microsoft Office applications.

Benefits

• Basic + Commission + Incentives
• Commission is uncapped