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Key Responsibilities:
- Lead, train, and motivate the barista team to ensure exceptional service and product quality.
- Prepare and serve high-quality coffee, espresso-based drinks, and other beverages following standard recipes and customer preferences.
- Maintain an in-depth knowledge of different coffee beans, brewing techniques, and the latest trends in the coffee industry.
- Oversee coffee machine maintenance and ensure equipment is functioning properly.
- Monitor stock levels and assist in ordering supplies and inventory management.
- Manage daily operations, ensuring a smooth and efficient workflow during busy periods.
- Handle customer inquiries, complaints, and feedback with professionalism and a positive attitude.
- Maintain the cleanliness and organization of the café, ensuring all health and safety standards are met.
- Monitor and ensure that staff adhere to company policies and operational procedures.
- Assist in the development of new menu items and promotions.
- Provide leadership and support in a fast-paced, high-pressure environment.
Requirements:
- Minimum 2 years of experience as a barista, with at least 1 year in a leadership or supervisory role.
- Strong knowledge of coffee preparation, espresso machines, and related equipment.
- Exceptional customer service and communication skills.
- Ability to train and mentor junior baristas.
- Strong problem-solving and multitasking abilities in a fast-paced environment.
- Excellent time management and organizational skills.
- Passionate about coffee and the coffee industry.
- Ability to work flexible hours, including weekends and holidays.
Key Responsibilities:
- Lead, train, and motivate the barista team to ensure exceptional service and product quality.
- Prepare and serve high-quality coffee, espresso-based drinks, and other beverages following standard recipes and customer preferences.
- Maintain an in-depth knowledge of different coffee beans, brewing techniques, and the latest trends in the coffee industry.
- Oversee coffee machine maintenance and ensure equipment is functioning properly.
- Monitor stock levels and assist in ordering supplies and inventory management.
- Manage daily operations, ensuring a smooth and efficient workflow during busy periods.
- Handle customer inquiries, complaints, and feedback with professionalism and a positive attitude.
- Maintain the cleanliness and organization of the café, ensuring all health and safety standards are met.
- Monitor and ensure that staff adhere to company policies and operational procedures.
- Assist in the development of new menu items and promotions.
- Provide leadership and support in a fast-paced, high-pressure environment.
Requirements:
- Minimum 2 years of experience as a barista, with at least 1 year in a leadership or supervisory role.
- Strong knowledge of coffee preparation, espresso machines, and related equipment.
- Exceptional customer service and communication skills.
- Ability to train and mentor junior baristas.
- Strong problem-solving and multitasking abilities in a fast-paced environment.
- Excellent time management and organizational skills.
- Passionate about coffee and the coffee industry.
- Ability to work flexible hours, including weekends and holidays.